Please check Return & Exchange Policy to know if your order is eligible for a Refund.
If your order’s item(s) is/are eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee (if charged) is refunded along with the amount paid for your returned order’s item(s).
Issuance of Refunds
Refund Time According to Payment Methods:
|
Payment Method |
Refund Option |
Refund Time |
|
JazzCash – Mobile Wallet |
JazzCash – Mobile Wallet |
5 Working Days |
|
JazzCash – Shop |
JazzCash – Mobile Wallet |
5 Working Days |
|
JazzCash – Credit/Debit Card |
Credit/Debit Card |
10 Working Days |
|
Direct Bank Transfer (IBFT) |
Refund Voucher |
1 Working Day |
|
Bank Transfer (IBFT) |
3 Working Day |
|
|
JazzCash – Mobile Wallet |
4 Working Day |
|
|
EasyPaisa – Mobile Wallet |
4 Working Day |
Details about Modes of Refund:
|
Modes of Refund |
Description |
|
Refund Voucher |
Vouchers will be sent to the customer registered email ID on Grocery Bazar and can be redeemed against the same email ID. |
|
Debit/Credit Card through JazzCash |
If the refunded amount is not reflecting in your card statement after the refund is completed and you have received a notification through email by Grocery Bazar then please contact your Debit/Credit Card issuing bank. |
|
JazzCash Wallet |
If the refunded amount is not reflecting in your JazzCash Wallet statement after the refund is completed then Please dial 4444 from your JazzCash number or 021-111-124-444 from any other number to contact the JazzCash help center. |
|
Bank Deposit |
The bank account details provided must be correct and the account must be active and should hold some balance. Please do not provide account details of Basic Bank Account (BBA), National Bank, and Khyber bank as refunds cannot be processed for these options. IBAN number will be needed to refund the amount. |
We apologize in advance for the longer refund time on online payments, please understand that the settlement period of these payment gateways is 1-3 working days. So, if you initiate a refund then we have to wait till the funds get to settle in our account, and then we can refund you back. We hope you understand our concern.
We thank you once again for shopping at Grocery Bazar and wish you a satisfactory experience time and time again.