Who we are
Grocery Bazar is owned & operated by ACUMEN E-SERVICES (SMC-PRIVATE) LIMITED (CUIN: 0166818).
At Grocery Bazar, accessible via https://grocerybazar.pk/, one of our main priorities is the privacy of our visitors. This Privacy Policy contains types of information that are collected and recorded by Grocery Bazar and how we use it.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Grocery Bazar. This policy does not apply to any information collected offline or via channels other than this website.
We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Data that we collect
We may collect various pieces of information if you seek to place an order for a product with us on this website.
We collect, store and process your data for processing your purchase on this website and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, email address, postal address, delivery address (if different), mobile number, telephone number, payment details (if needed), or bank account details (if needed).
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through this website and that you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from this website; improve the layout and/or content of the pages of this website and customize them for users; identify visitors on this website; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
When you register for an Account, we may ask for your contact information, including items such as name, company name (optional), address, email address, and phone number.
We may pass your name and address on to a third party to make delivery of the product to you (for example to our courier or supplier). You must only submit to us this website information that is accurate and not misleading and you must keep it up to date and inform us of changes.
Your actual order details may be stored with us for the time being. And you may also access this information by logging into your account on this website. Here you can view the details of your orders that have been completed and those which are shortly to be dispatched and administer/change your address details, bank details (for refund purposes), and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Security
We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through this website, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and your computer.
Other uses of your Personal Information
We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.
We may also send you other information about us, this website, our other websites, our products, sales promotions, our newsletters, and anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you. Within 7 working days of receipt of your instruction, we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification. (Saturday, Sunday, & a public holiday anywhere in Pakistan is not a working day)
We may further anonymize data about users of this website generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of this website or a link contained in an email to those registered to receive them and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.
Competitions/Giveaways
For any competition/giveaway, we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition/giveaway.
Log Files
GroceryLey.pk follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies
If you create an account on this website or have left a comment(s) then that will be taken as your consent on saving your name, email address, and phone numbers on this website in cookies. These are for your convenience so that you do not have to fill in your details again when you visit again or leave another comment. These cookies will last for one month.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
The acceptance of cookies is necessary on this website. We would also like to point out that the use of the ‘cart’ functionality on this website and ordering is only possible with the activation of cookies.
Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on this website and they are stored by your Internet Browser on your computer’s storage device. Cookies can be used to recognize your IP (Internet Protocol) address, saving you time while you are on, or want to enter, this website. We only use cookies for your convenience in using this website (for example to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of this website.
Please accept our assurance that our use of cookies does not contain any personal or private details and is free from viruses. If you want to find out more information about cookies, go to All about Cookies.org or to find out about removing them from your browser, go to Managing Cookies, How to enable & disable a Cookie.
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics also uses cookies to help this website analyze how users use this website. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored by Google on their servers around the globe. Google will use this information to evaluate your use of this website, compiling reports on this website activity for this website operators, and providing other services relating to this website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP (Internet Protocol) address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your Internet Browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
To learn more about HOW GOOGLE USES COOKIES please visit https://policies.google.com/technologies/cookies?hl=en-US.
Embedded content from other websites
Pages on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to those websites.
This website may contain advertising from third parties and links to other websites or frames of other websites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other websites, nor for any third party to whom we transfer your data as per this Privacy Policy.
Who we share your data with
We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in this Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyze data, and to provide us with marketing or customer service assistance.
We may exchange information with third parties for fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.
How long do we retain your data?
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on this website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). This website administrator can also see and edit that information.
We may retain your data as long as you do not initiate a data removal request. Except for the data that we are obliged to keep for administrative, legal, or security purposes, this data will be retained as long as needed for administrative, legal, or security purposes.
What rights do you have over your data?
If you have an account on this website or have left comments, then you have the right to require us to correct any inaccuracies in your data or that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.
If you have any queries regarding this Privacy Policy then you can contact us at customercare@grocerybazar.pk.
If you are unable to remove your personal data from this website then you can contact us at customercare@grocerybazar.pk to initiate a data removal request.